DESIGN+ PROCESS: Our outdoor/ welcome mats are professionally painted with Liquid Rubber and finished with a UV sealant. CUSTOM ORDERS: If you need a customer order, please contact me! I would love to help you create your dream mat :) FULFILLMENT TIME: Production : 2+ WEEKS , Christmas Delivery is 12/1. We have a rush fee of $12 if you would like it before Christmas. We reserve the right to extend or change our production time as needed.2+ WEEKS , Christmas Delivery is 12/1. We have a rush fee of $12 if you would like it before Christmas. We reserve the right to extend or change our production time as needed. PLEASE READ : We will not cancel and refund your order if you placed your order after 12/1 and expect a Christmas Delivery. 2-3 WEEKS Business Days do NOT include : Christmas Eve after 1 PM, Christmas Day, Or New Years Day. ( We want to spend time with our family too! ) Shipping- West: 5, Central: 3-4, East: 1-3 Days. Need it for a specific time? Contact me directly prior to purchasing, so we can accommodate you accordingly. SIZE: 18" x 30" Approximately 5/8 of an inch thick MATERIAL: 100% natural coir fibers coir with all-weather vinyl backing for lasting endurance. CARE+CLEAN: For prolonged life, please keep the mat in a sheltered and protected dry area like a patio, entryway, covered porch or garage. Avoid direct water like rain, hail and snow as this creates a slower drying of the mat. To clean, simply shake and vacuum. PROOF: If you would like a proof of your design, please contact me. I would be more than happy to do so. RETURN POLICY: Unfortunately, we do not accept returns or exchanges. If your item arrives damaged or incorrect, please contact us within three days.